CA Residents
Sorry but CA makes sure we pay our taxes. CA Residents pay 7.75% Retail taxes.
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Quality
The products that you order through are custom made to your personal selection. We use the best silscreen techniques available.
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Delivery
We will prepare and send your product out for delivery within 24 – 48 business hours of your payment received and cleared. Paypal processing only. Sorry we do not accept personal checks. Will accept Money Orders but must clear before
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Fair Returns Policy
If you are not happy with the products you received let us know. We must be fair however and only items that have been purchased via www.nobrokenhome.com (with the expection of books, audios and CD's) can be returned for the following. Consider that we cannot take everything back. Your satisfaction is of our concern. Customer is responsible for all outbound and return shipping costs. Exceptions are made for defective items only however we inspect each and every item prior to delivery. We do not use a fulfillment center but our family business ensures thorough inspection.
In order to receive a reimbursement for the shipping fees back to www.nobrokenhome.com customers MUST ship the merchandise back either standard mail or GROUND. If any other methods are used (Next Day, 2nd Day, 3 day, etc) shipping costs will not be reimbursed even in the event of damaged or miss shipped merchandise.
*Please note: International orders The Myth of the Broken Home will not reimburse Duties/Tariffs paid.
* All returns/exchanges must be received within 14 calendar days from date of invoice to receive a refund.
* Returns received 15-30 days receive an online store credit or exchange only.
* All returns after 30 calendar days from invoice date will be returned to you.
* All returns MUST be in new and unused, untampered condition in original packaging with tags attached.
* Invoice and Original Billing Info must accompany the return. ppear on the Return/Exchange Form.
If you no longer have a copy of your invoice or Return/Exchange Form and wish to obtain one, please request one by emailing: info @nobrokenhome.com.
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PRIVACY
The Myth of the Broken Home ensures confidentiality of all its customers. Paypal processes all payments therefore we never see your payment info. Your data for mailing will be used to process your order only
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Online Security
Again, Paypal processes all payments and any info pertaining to you is sent via a secure SSL-channel (Secure Socket Layer) to ensure its safe transfer.